Effective Date: March 8, 2025

1. Introduction

Welcome to My Franchise Mate (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our AI-powered tools, templates, business coaching, virtual assistants, and related services (collectively, “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, do not use our Services.

2. Disclaimer

2.1 No Legal, Financial, or Professional Advice

My Franchise Mate provides AI-generated business insights, templates, and coaching tools for informational and educational purposes only. Our Services do not constitute legal, financial, tax, or professional advice. You should consult with a qualified professional before making any business decisions.

2.2 AI and Coaching Limitations

• AI-generated insights and templates are based on general industry knowledge and do not guarantee accuracy, suitability, or effectiveness for your specific business needs.

• Business coaching and AI recommendations are not substitutes for personalized professional guidance.

• Users are responsible for verifying all AI-generated content before implementation.

2.3 No Guarantees of Business Success

My Franchise Mate does not guarantee financial success, revenue growth, or any specific business outcomes through the use of our Services. Business success depends on multiple external factors, including but not limited to market conditions, individual execution, and unforeseen risks.

2.4 Limitation of Liability

To the fullest extent permitted by law, My Franchise Mate, its officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from the use of our Services, including but not limited to:

• Loss of revenue, profits, or data;

• Business interruption or reputational damage;

• Errors or inaccuracies in AI-generated content or coaching materials;

• Actions taken based on AI-generated recommendations.

Users assume full responsibility for their business decisions.

3. Use of Services

3.1 Eligibility

By using our Services, you represent that you are at least 18 years old and have the legal authority to enter into this agreement.

3.2 User Responsibilities

You agree:

• Not to misuse, alter, or distribute AI-generated content without verification.

• To comply with all applicable laws and regulations while using our Services.

• To indemnify My Franchise Mate against claims arising from your misuse of the Services.

4. Subscription and Payment Terms

• Subscriptions are billed on a monthly or annual basis per the selected plan.

• Refunds are not available once a billing cycle has started.

• The Company reserves the right to modify pricing at any time with prior notice.

5. Third-Party Integrations

My Franchise Mate integrates with third-party platforms, including GoHighLevel (GHL), Stripe, and AI-powered tools. We are not responsible for any third-party service failures or security breaches.

6. Data Privacy and Security

• User data is collected, processed, and stored in accordance with our Privacy Policy.

• While we implement security measures, we do not guarantee protection against cyber threats.

7. Dispute Resolution and Governing Law

• Disputes shall first be attempted to be resolved amicably.

• If unresolved, disputes will be settled through arbitration in Sydney, New South Wales, Australia.

• These Terms are governed by the laws of New South Wales, Australia.

8. Modifications to Terms

We reserve the right to update these Terms at any time. Users will be notified of significant changes.

9. Contact Information

For questions, contact us at [email protected]

By using My Franchise Mate, you acknowledge that you have read, understood, and agreed to these Terms.