Privacy Policy

Effective Date: March 9, 2025

Introduction

Welcome to My Franchise Mate ("Company," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of information:

A. Personal Information:

• Name, email address, phone number, billing information, and other contact details.

• Business details, including franchise ownership information.

• Payment details for processing transactions.

B. Non-Personal Information:

• Browser type, IP address, device information, and usage data collected through cookies and similar technologies.

• Aggregated data about how users interact with our services.

C. Information from Third Parties:

• Data from payment processors such as Stripe.

• Information collected from third-party integrations such as GoHighLevel (GHL).

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services, including My Franchise Mate’s AI-powered tools, coaching resources, and automation solutions.

• To process payments and manage subscriptions.

• To send important notifications, updates, and promotional materials.

• To personalize your experience based on your business needs.

• To ensure compliance with our legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

• With Service Providers: We share data with third-party providers such as Stripe (for payment processing) and GoHighLevel (for CRM and learning platform services).

• Legal Compliance: If required by law, we may disclose information to authorities.

• Business Transfers: If My Franchise Mate is involved in a merger, acquisition, or sale, your information may be transferred.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. However, no method of data transmission or storage is 100% secure.

5. Your Rights & Choices

• Access & Correction: You may request access to or correction of your personal data.

• Opt-Out: You can unsubscribe from marketing emails at any time.

• Cookies: You can manage cookie settings through your browser.

6. Data Retention

We retain your data as long as necessary for business and legal purposes. Upon request, we can delete personal information, subject to legal obligations.

7. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

8. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

By using My Franchise Mate, you acknowledge that you have read and understood this Privacy Policy.